POPIA Compliance
Protection of Personal Information Act 4 of 2013
Our Commitment
TruScan Systems (Pty) Ltd is committed to complying with the Protection of Personal Information Act 4 of 2013 (POPIA). We recognise the importance of protecting the personal information of our clients, partners, leads, and website visitors in accordance with South African law.
Information Officer
Nathi Emmanuel Middleton
Information Officer — TruScan Systems (Pty) Ltd
Email: hello@truscan.co.za
WhatsApp: 071 685 6449
Processing Conditions
We adhere to the eight conditions for lawful processing as set out in POPIA:
1. Accountability
We take responsibility for complying with the conditions set out in POPIA and have designated an Information Officer to oversee compliance.
2. Processing Limitation
We collect personal information lawfully, for a specific purpose, and with the data subject's knowledge. We do not collect more information than is necessary.
3. Purpose Specification
We collect personal information for specific, explicitly defined, and legitimate purposes: providing automation services, operating our partner programme, processing payments, and preventing fraud.
4. Further Processing Limitation
We do not process personal information for purposes incompatible with the original purpose of collection. We do not sell personal information to third parties.
5. Information Quality
We take reasonable steps to ensure that personal information is complete, accurate, not misleading, and updated where necessary.
6. Openness
We are transparent about what personal information we collect and how we use it, as documented in our Privacy Policy.
7. Security Safeguards
We implement appropriate technical and organisational security measures including encryption, row-level security, device fingerprinting, secure API endpoints, and regular security reviews to protect personal information.
8. Data Subject Participation
Data subjects have the right to request access to, correction of, or deletion of their personal information. Requests can be directed to our Information Officer.
Your Rights Under POPIA
As a data subject, you have the right to:
Information Regulator
If you are not satisfied with how we handle your personal information, you may lodge a complaint with the Information Regulator of South Africa:
Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: complaints.IR@justice.gov.za
Tel: 010 023 5207